The following Terms and Conditions apply to the use of this Web site as well as all transactions conducted through the site.

  • Shipping & Delivery
  • At this time, Pageant Personality ships merchandise to locations within the United States and U.S. territories, including Alaska, Hawaii.  Please note, there is a surcharge for items being shipped to Alaska and Hawaii.   The risk of loss and title for all merchandise ordered on this Web site pass to you when the merchandise is delivered to the shipping carrier.

    Items are produced in the order in which they are received.  All bags and apparel typically require 3-4 weeks in-house before shipping and custom dolls can take up to 6-8 weeks.  If you have a special occasion and need an item sooner, please contact us.

    For larger orders, the shipping charges will not be added at the time of purchase, but you will be billed prior to shipping once we know the exact shipping charges from the carrier.

    For orders shipping to the UK, please contact us for details.

  • Return Policy
  • You may purchase merchandise from this Web site by using the Paypal payment option.  Pageant Personality reserves the right to change its payment procedures at any time without prior notice to you.

    All items are custom and personalized and are not available for return.